Terms & Policies
Pet Friendly: We are pet friendly - we are happy to offer our guests the option of bringing their (fully vaccinated / house-trained / well behaved / well socialised) dog at a cost of $20 per night. The property is large with ample areas for you to walk with your dog.
Wildlife Awareness: Please note that there is no outside enclosed area, and there are kangaroos, other dogs and wildlife (ducks, birds, etc) around.
Bedding: Guests are requested to bring their dog’s bedding and keep them off the furniture and beds.
No Unattended Pets: Guests are requested to take their dogs with them when they go out.
Poo Bags: Please bring poo bags & dispose of in outside green bin.
Number of Pets: Maximum one dog per chalet unless by prior arrangement. If you have two dogs, please call 0438 627 767 to discuss.
Cleaning, Breakages or Damage
Cleaning is included. Please note that cleaning charges may be incurred if cleaning in excess of the normal level of cleaning is required.
Please report any breakages or damage that occur during your stay, these may also be charged for.
The booking is not confirmed until the deposit has been paid and you have received a confirmation email.
Cancellation & Transfer of Booking to Another Date
Standard Rate: If the booking is cancelled with at least 14 days notice, the deposit is refundable less a cancellation fee of $50. If the booking is cancelled with less than 14 days notice, the deposit is not refundable but is transferable to another available date. There is a transfer fee of $35.
Long Weekends & Holiday Rate: If the booking is cancelled with at least 21 days notice, half of the deposit is refundable. If the booking is cancelled with less than 21 days notice, the deposit is not refundable. The booking can be transferred to another date. The same Long Weekend / Holiday rates and the same number of days as the original booking will apply. There is a transfer fee of $35.
Easter & Xmas Rate: If the booking is cancelled with at least 60 days notice, half of the deposit is refundable. If the booking is cancelled with less than 60 days notice, the deposit is not refundable and the total tariff is payable.